Business process re-engineering

We help organizations rethink how they do what they do in order to improve customer service, cut costs and reduce turnaround times.

To apply discipline to the process and ensure a successful outcome, we use a seven step process that covers:

  • Mapping the current process to identify problem areas and opportunities for improvement, collecting feedback from all stakeholders, including customers and employees and producing a new process taking into account this feedback.
  • Specifying the solution, including reviewing off the shelf and bespoke options, how the solution fits into the existing architecture and the risks and risk reduction measures associated with the solution.

Au2mation Business Process